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FAQ
Q: What is your cancellation policy?
A: Adventures or Trips are subject to modification or cancellation without notice. One week prior to trip date, payment will be Non-Refundable. If customer does not arrive at departure location by set departure time, they are responsible for paying full cost of Trip. All Trips run RAIN OR SHINE and we do not cancel trips based on weather.
A: Adventures or Trips are subject to modification or cancellation without notice. One week prior to trip date, payment will be Non-Refundable. If customer does not arrive at departure location by set departure time, they are responsible for paying full cost of Trip. All Trips run RAIN OR SHINE and we do not cancel trips based on weather.
Q: Why do I have to sign a waiver?
A: By signing our waiver, you are confirming that you understand and assume the potential risks involved with outdoor, water, and other kinds of activities that you will experience on your Trip or Adventure. Your signature will also let us know that you are physically and mentally capable to partake in these activities.
A: By signing our waiver, you are confirming that you understand and assume the potential risks involved with outdoor, water, and other kinds of activities that you will experience on your Trip or Adventure. Your signature will also let us know that you are physically and mentally capable to partake in these activities.
Q: Should I tip the Guides?
A: The P.O.A. Guides don't get paid much for all of their hard work so it is always appreciated when you are able to reward them for a job well done.
A: The P.O.A. Guides don't get paid much for all of their hard work so it is always appreciated when you are able to reward them for a job well done.